GotoBus – 9 Years of Advocating Bus Safety

Concerns over the safety of bus travel have been brought to question after two fatal accidents this month. On March 12th, a bus returning to NY from a Connecticut casino tipped on it’s side, killing 15 passengers. On March 14th, a bus traveling from NY to Philadelphia struck a guard rail, killing 2 passengers. No passengers were injured on March 14th when a passenger aboard a BoltBus bound for Baltimore called police of the suspected drunken driver for the bus. The driver was arrested after failing field sobriety and breathalyzer tests. Lastly, on March 22nd a non-fatal accident in New Hampshire occurred when a bus heading to New Jersey rolled over on the highway.

These events of the past two weeks have been tragic and unacceptable. Since these accidents have occurred, state and federal authorities are carrying out rules and regulations in a more aggressive manner. It is disappointing that it took incidents of negligence to motivate a more proactive enforcement of existing regulations. The service providers responsible need to be held accountable for any oversights. GotoBus.com stands behind the federal and state regulations and higher safety standards for the entire bus industry.

Media coverage has focused mainly on budget bus operators such as Chinatown Bus as the violators of safety protocol. The fact of the matter is that the bus industry as a whole needs better compliance on rules and regulations. Increased amounts of spot checks, more random inspections, and higher penalties are helpful from time to time, consistent efforts are really needed to improve the safety and service quality of the entire bus industry.

For 9 years, GotoBus has consistently advocated bus safety. Although we have witnessed the steady progress on safety matters in the bus industry, there is a lot of room for improvement.

As a third party between bus travelers and bus operators, GotoBus helps bus operators improve their quality of services while booking bus tickets online. Bus travelers contact GotoBus to take action when they spot negligence of certain bus drivers, such as spending too much time on phones or driving recklessly. GotoBus regularly works with the Better Business Bureau on customer complaints for bus operators.  In our 9 years of business operations, we have always placed the safety and satisfaction of the traveler above all else. The recent negative coverage on the bus industry has heightened the awareness of the appropriate authorities. We hope that this will help spur positive progress towards safer services for the bus industry as a whole.

We invite you, as a new customer to try GotoBus.com’s services, or, as a repeating customer to send us reviews and feedback for us to improve our online services as well as the services of underlining bus operators.

Have a safe trip on bus through GotoBus.com, and let us know how the drivers are doing.

Jimmy Chen
President & CEO
GotoBus.com

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Altoona, PA Bus to State College and New York

Thanks to a new Pennsylvania service extension, GotoBus.com is now offering travel between Altoona, State College, and New York City. Demand for service beyond State College will be met for the greater part of the state.

Altoona to New York | Return– $25/$50

Altoona to State College | Return– $5/$10

Formerly of railroad fame, Altoona has become a convenient and affordable destination once again. Departures starting only from $5! Book your tickets today!

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Special holiday savings from Los Angeles to New York with GotoBus!

Enjoy the holidays with special seasonal tours from GotoBus! Still considering how to spend your Christmas and New Year holidays? GotoBus is offering special tours to be enjoyed with the whole family this holiday season! Christmas in the Big Apple can only be topped by bringing in the new year in Times Square! If the East Coast is a bit too chilly for you, then escaping to Las Vegas, Los Angeles, or even Hawaii can really shake things up for your holiday plans.

Dreading the busy commute? Don’t get stuck sleeping at the airport! Let GotoBus take care of your travel plans and you can sleep while we help bring you to your destination safely and affordably. The GotoBus interactive bus map makes your holiday commute easy and worry-free.

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Turkey, Football, and Holiday Shopping!

Thanksgiving is just around the corner and there are so many things to get excited about. The relaxing atmosphere of family and friends on Thanksgiving Day is followed by the biggest shopping day of the year. GotoBus is so excited about this great shopping event (Friday, November 26th) that we are bringing you a trip to the world’s largest designer outlet center, Woodbury Commons.

NYC to Midnight Madness at Woodbury Commons – Round Trip Service for only $35!

Retail locations all over the country slash prices for what is considered the first day of the Christmas shopping season. Otherwise known as “Black Friday” the day is kicked off at 12am on Friday morning with the biggest sales of the year. On top of the already slashed prices, our trip to Woodbury Commons includes a VIP Discount Coupon Book worth hundred of dollars of additional savings at selected stores.

This event is so big, it only comes around once a year. Purchase your tickets today to secure your access to these incredible savings!

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To our loyal customers… Thank You!

GotoBus.com offers some of the best deals in the travel industry. Customers that travel with us regularly, are able to reap additional benefits. Our loyalty program has been a great way for people to turn their past purchases into free travel. And now, the loyalty program has made it easier to take your loyalty points and turn them into a free trip!

Loyalty points can now be used on any GotoBus service! Once you have earned enough points, you just choose to “pay by points” instead of with your credit/debit card. To earn points, simply log in to your GotoBus account every time you make a purchase. Your points will add up over time, and you can spend those points on anything at GotoBus.com

For more information about our loyalty program, visit our Loyalty Program help page.

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E-Ticket Mishap?

With GotoBus, anytime you make a travel purchase, you are automatically emailed your e-tickets. Passenger info and itinerary are also included. But what happens if you don’t receive the email? Or you need to send this info to a different email? With GotoBus Ticket Retrieval, you can resend your tickets!

If you are having trouble with your E-Ticket, remember to check your Spam/Junk Filter to make sure that you can receive emails from sales@gotobus.com and order@gotobus.com

If your trouble persists, you can visit our help section for our Frequently Asked Questions, LiveChat, and Support Phone Line.

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Introducing Bus Charters and Group Tours

Planning an event that requires some travel? Want to see the sights with your own private group of friends and family?

GotoBus is now offering fully customized bus charter services for your group! Enjoy a trip tailored to your specifications, from date and time to destination and budget. Getting a quote is as easy as filling out our bus charter form. We’ll get back to you promptly with all the information you need, and we will work with you to make sure you get the best deal and the reliable service you have come to know from GotoBus.

Those who want to book 10+ tickets for existing tours can enjoy the same service by filling out the “Group Tour Form” section. Your request is sent directly to our support team and we can help you find a great GotoBus tour for you and your party. The quote process is quick and simple, just visit our group tour page.

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Traversing the Northwest

GotoBus is proud to announce expansion all over the west coast, including Oregon and Washington state. Dozens of northwest locations are now available via Fronteras del Norte bus service. Bringing balance to the east/west coast bus ticket offerings, the familiar value of northeast bus routes is no longer exclusive to the region.


Visit our interactive bus map to explore our new travel routes across the country. The follow are cities that are now covered by GotoBus service.

California

Oregon

Dorris Albany
Huntington Park Grants Pass
Hillsboro
Hood River

Washington

Klamanth Falls
Mabton Madras
Quincy Medford
Royal City Milton Freewater
Walla Walla Portland
Salem
Springfield
Tualatin
Woodburn

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GotoBus and SkyLine are now connecting NYC and Wilkes-Barre

CAMBRIDGE, MA August 25, 2010 – GotoBus, the leading online bus ticketing service, is pleased to announce the release of a new bus route operated by SkyLine Bus providing service between New York City and Wilkes-Barre, PA. This daily bus service begins on September 1, 2010 and departs at 4:30pm from 6 Allen St. in New York City and arrives at approximately 7:00pm in 150 E Northampton St in Wilkes-Barre. The return service departs Wilkes-Barre at 7:30pm and arrives back in New York City around 10pm.

NYC <> Wilkes-Barre Bus Service – Trip duration is approximately 2.5 hours and for a limited time prices have been marked down from $35 to $20 one way and from $60 to $35 round trip.

SkyLine is one of over 300 bus and tour operators, including the chinatown bus whose services are currently marketed by GotoBus. All prices were accurate at the time of publishing. Full schedules and ticketing information can be found at online.

About GotoBus
GotoBus is the leading online marketplace for bus tickets and tours. The GotoBus online booking system is similar to those used by major airlines, and makes it easy for travelers to quickly compare schedules, prices, and pickup/drop-off locations for over 200 bus companies throughout the United States and Canada. GotoBus.com is the fastest growing gateway for bus travel on the Internet today. In February 2007, GotoBus.com was named ‘Best of the Web’ in the motorcoaches category by The Washington Post.

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New Route Connecting New York and Fayetteville

“The Big Apple” meets “The All-American Town” in our latest bus route. From NY to NC, you can fly across the Mason Dixon line quickly and affordably.

New York <> Fayetteville Bus Service $50/$100

The duration of this trip is approximately 10 Hours and the service provided by SkyExpress.

Here are some other trips between New York and North Carolina…

New York <> Charlotte Bus Service $30/$60

New York <> Durham Bus Service $30/$60

New York <> Greensboro Bus Service $30/$60

New York <> Raleigh Bus Service $30/$60

Explore many more bus deals on our site.

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