GotoBus Voted in Excellent Service Awards for 2018

GotoBus picked out our 2018 Excellent Service Award winners, bus companies with a proven record of outstanding performance. Congratulations!

 

The winning bus companies are selected from over 100 vendors currently working with us. The 2018 winners were: Eastern Bus, Tufesa, Focus Travel, CashWorld, PeterPan Bus, Hoang Express, OurBus, Greatwall, Sprinter Bus, Tripper Bus, Super Tours of Orlando, Atop Bus, ShunFeng Bus, Betty Bus, Power Coach Line, and Ocean Travel (See the full list and their services here.) Among which, half of the operators are on a streak, winning the certificate more than twice.

 

GotoBus.com established the award program in 2014. We are aiming to inspire bus operators ways to lift their performances, as well as to help travelers locating reliable bus schedules.

 

There is a set of requirements the bus vendors need to meet up with. Among them, travelers’ feedback is the most important. After all, we value the opinion of our customers utmost. Overall, the winning bus companies must achieve a 4-star rating while maintaining a minimum complaint rate.

 

Travelers rated their travel experiences based on 4 criteria: Bus Cleanliness, Punctuality, Staff & Service, and Comfort Level. Together the winning companies received over 4,500 reviews on our website over the past year.

 

The award winners offer bus schedules ranging from East Coast to West Coast. We hope these bus operators can keep up the good work and continue providing excellent service to travelers. In addition, we hope the certificate allows bus riders to make more informed decisions when comparing similar schedules. 

 

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Winners of the 2016 GotoBus Certificate of Excellence

Time to Congratulate the Winners of the 2016 GotoBus Certificate of Excellence

 

Winners of the 2016 GotoBus Certificate of Excellence
2016 GotoBus Certificate of Excellence

Did you know that you can fill out a survey to rate the bus company on your recent trip? And that you will also earn 100 points for every time you do so?
You better believe it. Here at GotoBus, we value your opinion. We want to hear what you have to say about the service you have received. That’s why we give you the opportunity to rate the bus company on the service provided. The companies that achieve the best star rating will be the winners of the GotoBus Certificate of Excellence.

Winners of the 2016 GotoBus Certificate of Excellence

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GotoBus Partners with Greyhound Lines

More Options for Bus Travelers – GotoBus Partners with Greyhound Lines

GotoBus is proud to announce an official partnership with Greyhound, the largest provider of intercity bus travel in North America and one of the most recognized ground transportation brands. It has become an American icon, serving more than 3,800 destinations across the United States.

GotoBus Partners with Greyhound Lines
Greyhound logo

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